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OurPrivacyStatement
PCRefresh.com is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PCRefresh.com Web site and governs data collection and usage. By using the PCRefresh.com website, you consent to the data practices described in this statement.
Collection of your Personal Information
PCRefresh.com collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. PCRefresh.com also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by PCRefresh.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by PCRefresh.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PCRefresh.com Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PCRefresh.com public message boards, this information may be collected and used by others. Note: PCRefresh.com does not read any of your private online communications.
PCRefresh.com encourages you to review the privacy statements of Web sites you choose to link to from PCRefresh.com so that you can understand how those Web sites collect, use and share your information. PCRefresh.com is not responsible for the privacy statements or other content on Web sites outside of the PCRefresh.com and PCRefresh.com family of Web sites.
Use of your Personal Information
PCRefresh.com collects and uses your personal information to operate the PCRefresh.com Web site and deliver the services you have requested. PCRefresh.com also uses your personally identifiable information to inform you of other products or services available from PCRefresh.com and its affiliates. PCRefresh.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
PCRefresh.com does not sell, rent or lease its customer lists to third parties. PCRefresh.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PCRefresh.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PCRefresh.com, and they are required to maintain the confidentiality of your information.
PCRefresh.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
PCRefresh.com keeps track of the Web sites and pages our customers visit within PCRefresh.com, in order to determine what PCRefresh.com services are the most popular. This data is used to deliver customized content and advertising within PCRefresh.com to customers whose behavior indicates that they are interested in a particular subject area.
PCRefresh.com Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PCRefresh.com or the site; (b) protect and defend the rights or property of PCRefresh.com; and, (c) act under exigent circumstances to protect the personal safety of users of PCRefresh.com, or the public.
Use of Cookies
The PCRefresh.com Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PCRefresh.com pages, or register with PCRefresh.com site or services, a cookie helps PCRefresh.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PCRefresh.com Web site, the information you previously provided can be retrieved, so you can easily use the PCRefresh.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PCRefresh.com services or Web sites you visit.
Security of your Personal Information
PCRefresh.com secures your personal information from unauthorized access, use or disclosure. PCRefresh.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
PCRefresh.com will occasionally update this Statement of Privacy to reflect company and customer feedback. PCRefresh.com encourages you to periodically review this Statement to be informed of how PCRefresh.com is protecting your information.
Contact Information
PCRefresh.com welcomes your comments regarding this Statement of Privacy. If you believe that PCRefresh.com has not adhered to this Statement, please contact PCRefresh.com at info@pcrefresh.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
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OurSecurityPolicies
More than 90,000 Web sites in 145 countries display the VeriSign Secured Seal to show that their site is protected by a VeriSign® SSL Certificate. When you see the VeriSign Secured Seal and verify its authenticity, you can feel confident that your information is protected by VeriSign encryption technology.
What the VeriSign Secured Seal Means
The VeriSign Secured Seal means that a connection has been established to a domain secured by a VeriSign SSL Certificate. SSL enables an encrypted communication channel between your Web browser and the Web site server so that you can transfer sensitive information securely. When you send sensitive information, like a credit card number or password, encryption keeps it private. Learn more:
Secure Sockets Layer (SSL): How It Works
What the VeriSign Secured Seal Tells You
Every SSL Certificate is created for a particular server in a specific domain. Before submitting personal information (even a log-in and password), you can verify the site’s identity by viewing the VeriSign Secured Seal. The VeriSign Secured Seal shows you the site name and certificate owner information authenticated by VeriSign and stored on our servers. If the information does not match or the certificate has expired, you should use another method to establish trust with the Web site you are visiting.
How Encryption Works
Imagine sending mail through the postal system in a clear envelope. Anyone with access to it can see the data. If it looks valuable, they might take it or change it. An SSL Certificate establishes a private communication channel enabling encryption of the data during transmission. Encryption scrambles the data, essentially creating an envelope for message privacy.
Each SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain, a Secure Sockets Layer handshake authenticates the server (Web site) and the client (Web browser). An encryption method is established with a unique session key and secure transmission can begin. True 128-bit SSL Certificates enable every site visitor to experience the strongest SSL encryption available to them.
How Authentication Works
Imagine receiving an envelope with no return address and a form asking for your bank account number. Every VeriSign® SSL Certificate is created for a particular server in a specific domain for a verified business entity. When the SSL handshake occurs, the browser requires authentication information from the server. By clicking the closed padlock in the browser window or certain SSL trust marks (such as the VeriSign Secured® Seal), the Web site visitor sees the authenticated organization name. In high-security browsers, the authenticated organization name is prominently displayed and the address bar turns green when an Extended Validation SSL Certificate is detected. If the information does not match or the certificate has expired, the browser displays an error message or warning.
Why Authentication Matters
Like a passport or a driver’s license, an SSL Certificate is issued by a trusted source, known as the Certificate Authority (CA). Many CAs simply verify the domain name and issue the certificate. VeriSign verifies the existence of your business, the ownership of your domain name, and your authority to apply for the certificate, a higher standard of authentication.
VeriSign Extended Validation (EV) SSL Certificates meet the highest standard in the Internet security industry for Web site authentication as required by CA/Browser Forum. EV SSL Certificates give high-security Web browsers information to clearly display a Web site’s organizational identity. The high-security Web browser’s address bar turns green and reveals the name of the organization that owns the SSL Certificate and the SSL Certificate Authority that issued it. Because VeriSign is the most recognized name in online security, VeriSign SSL Certificates with Extended Validation will give Web site visitors an easy and reliable way to establish trust online.
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OurReturnPolicies
PC Refresh, Inc. values our relationship with you and offers a return policy for equipment purchased directly from PC Refresh, Inc.
Equipment
If the equipment you purchased directly from PC Refresh, Inc. does not meet your expectations, simply return it for exchange of like equipment or value within 30 days from the date the equipment was purchased or shipped. Refunds are not available. Credit toward additional purchases can be applied.
Returns/exchanges of equipment must be in the same condition as when received, with all original packaging, accessories, manuals and proof of purchase. You may exchange defective equipment one time within the 30-day period. The manufacturer's warranty may exceed PC Refresh's 30 day exchange policy.To make a warranty claim in the first 30 days from purchase, call 1-810-735-0666. To check the manufacturer's warranty status of off-lease H.P. equipment please refer to this link http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1247153410856+28353475 for details.
How to Return Equipment:
When returning equipment, please note the following:
An original proof of purchase (receipt or invoice) is required with your return.
Please remove any confidential, proprietary or personal information before returning your equipment. PC Refresh, Inc. is not responsible for any equipment containing personal information.
Equipment must be returned by FedEx Ground or U.P.S. in sufficient pakckaging and must be insured according to the purchase value.
Equipment must be in the condition in which it was received and with no visible damage.
Equipment returned within 30 days will be exchanged for like equipment or credited toward a future purchase.
When shipping equipment to PC Refresh, Inc., please take note of the following:
Retain a copy of the tracking number from the shipping carrier for your records.
Depending on the reason for the return, return shipping charges may apply.
Equipment returned more than 30 days from the ship date will not be refunded or returned to you
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OurShippingPolicies
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